How To's and Frequently Asked Questions

Antivirus & Security Concerns

• How to download & install SAV on your own computer - follow all instructions
• How to Delete Files Quarantined by Norton/Symantec AntiVirus
• How to Run Windows Critical Updates
• How to Scan Using Symantec AV
• How to Update and Use Spybot Search and Destroy
• What to Folders and Files to Include when Backing Up Data

Burning CD's & DVD's

• Burning CD Using Roxio
• Burning CD Using Sonic RecordNow
• Burning DVD Using Sonic RecordNow
• Nero: Creating Basic Data CD
• Nero: Creating Basic Data DVD
• Nero: How to copy CD to CD
• Nero: How to copy DVD to DVD
• Nero: Add Data to an Existing CD
• Nero: Add Data Files to Existing DVD
• How to Burn CD with Windows XP

Email

• How to Set Spam Email Filters in Squirrel Mail (webmail) at NC State
• How to change to an IMAP account to use webmail
• IMAP FAQS
• "Webmail says I'm over quota but I can't delete messages.... "
• How to increase my IMAP email space allocation
• Webmail/Squirrel Mail FAQS
• Where to change my Unity Email password

Miscellaneous Common Problems and Solutions

Pertaining to CVM

• How to Change Your CVM Novell Password
• How to Change Drive Letter Mappings for USB/Jump Drives
• How to Install Acrobat 7 from the Application Launcher