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Enhancing Communication in Veterinary Medicine

August 24 @ 11:30 am - 4:45 pm

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$50

CE Credits: This course will provide 4.5 hours of Continuing Education Credits as approved by the NCVMB for Veterinarians and Veterinary Technicians.

Register Here

Course led by Dr. April Kedrowicz, PhD, MS, Assistant Professor, Communication

 

 

 

 

Schedule of Events:

Check In & Lunch
(11:30am-12:30pm)

Session 1: “Enhancing Veterinarian-Client Relationships through Competent Communication”
(12:30pm-1:45pm)
This interactive presentation will emphasize how to facilitate relationship-centered interactions with clients to maximize patient care and client satisfaction. Upon completion of this seminar, participants will be able to:
1. Explain the impact of relationship centered care on clients and patients
2. Apply core communication skills to enhance interactions with clients

Session 2: “Navigating Challenging Interactions in the Clinic”
(2pm-3:15pm)
This interactive presentation will emphasize how to manage difficult, emotional conversations with clients to enhance collaborative decision making. Upon completion of this seminar, participants will be able to:
1. Employ clinical empathy during challenging client interactions
2. Apply the 5-step protocol for delivering bad news

Session 3: “Enhancing Veterinary Practice through Effective Team Communication”
(3:30pm-4:45pm)
This interactive presentation will focus on how to leverage communication to enhance collaboration among veterinary team members. Upon completion of this seminar, participants will be able to:
1. Utilize core communication skills to enhance psychological safety in the team
2. Manage team interactions by communicating assertively

There will be a 15-minute break between sessions. 

Register Here

This course is available to all veterinarians, veterinary technicians, and other veterinary related team members.


Details

Date:
August 24
Time:

11:30 am - 4:45 pm
Cost:
$50
Event Category:
Website:
https://ncsucvmce.eventsair.com/ce-master/vetcomm

Venue

NC State College of Veterinary Medicine

1060 William Moore Dr.

Raleigh,

NC

27607

United States

Organizer

Office of Continuing Education & Outreach
Phone:
919.513.6259
Email:
ceregistration@ncsu.edu
Website:
https://cvm.ncsu.edu/education/continuing-education/