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NC State Terry Center Emergency and Critical Care Department Available When Needed by Pet Owners

The Emergency and Critical Care Department in NC State University’s Randall B. Terry, Jr. Companion Animal Veterinary Medical Center is a recipient of a perfect score in the accreditation program conducted by the American Animal Hospital Association.

This distinction indicates the level of care a client to the department’s Intensive Care Unit (ICU) or the Small Animal Emergency and Triage Service may expect for a suddenly or seriously ill pet. 

 The ICU and the Small Animal Emergency and Triage Service operate 24 hours a day, 365 days a year and are staffed by emergency care clinicians and technicians trained to handle critically ill or injured patients, as well as general small animal emergencies.  They are available for emergent phone consultation and can help clients determine if their pet is experiencing an emergency. 

All animals seen by the Emergency Service are “triaged” and assigned a medical priority based on vital signs to ensure that the most critically ill are given priority. Depending upon the situation, specialists may be consulted, and the pet may be transferred to a different specialty service or remain with the Emergency and Critical Care team. Emergency clinicians have access to state of the art diagnostic and therapeutic facilities and the option to consult with experts in specialty services which ensures the pet’s best possible care. 

The space allocated for the ICU and the Small Animal Emergency Service in the Terry Center is four times greater than in the original Veterinary Teaching Hospital. The department now features a separate entrance, three dedicated emergency exam rooms, its own surgical and radiology suite, a large patient visitation area, and high flow air filtration to protect and treat patients with infectious diseases.    

Senior clinicians include: Drs. Teresa DeFrancesco, Rita Hanel, Bernie Hansen, Teresa Lehnhardt, Steve Marks, and Michael Wood. 

Contact: 919.513.6911 after 5 p.m. weekdays and during weekends and holidays.

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