Pet emergencies can happen at anytime during the day and night and are stressful and upsetting. The experienced emergency and critical care team at NC State University’s Veterinary Health Complex is available to help with knowledge and compassion.
Located within the Randall B. Terry, Jr. Companion Animal Veterinary Medical Center, the Emergency and Critical Care Department includes the Intensive Care Unit (ICU) and the Small Animal Emergency and Triage Service. The department is a recipient of a perfect score in the accreditation program conducted by the American Animal Hospital Association. This distinction indicates the level of care a client may expect for a suddenly or seriously ill pet.
Operating 24 hours a day, 365 days a year, the Emergency and Critical Care Department is staffed by clinicians and technicians trained to handle critically ill or injured patients. In addition, clinicians are available for emergent phone consultation and can help clients determine if their pet is experiencing an emergency.
All animals seen by the Emergency Service are “triaged” and assigned a medical priority based on vital signs to ensure that the most critically ill are given priority. Emergency clinicians have access to the latest diagnostic and therapeutic facilities. Depending upon the situation, other Terry Center specialists may be consulted to ensure the pet’s best possible care. Small animal specialty services available for consultation and transfer include:
- General & Orthopedic Surery
- Internal Medicine
The Emergency and Critical Care Department features a separate entrance, three dedicated emergency exam rooms, its own surgical and radiology suite, a patient visitation area, and high flow air filtration to protect and treat patients with infectious diseases.
Please call 919-513-6911 if your veterinarian is not available and your pet is displaying any of the following symptoms:
- Unconsciousness, unresponsiveness
- Breathing difficulty
- Weakness or collapse
- Trouble urinating or defecating
- Vomiting or diarrhea
- Exposed to toxins or trauma
The Terry Center’s Emergency and Critical Care Department is located at 1052 William More Drive near the corner of Hillsborough Street and Blue Ridge Road in Raleigh, NC. The emergency entrance faces Hillsborough Street.